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Engagement Manager

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ELEKS announces a vacancy opening for a Engagement Manager at Lviv office.

Job Summary:

Engagement Manager is responsible for delivering value to client businesses during the initial stages of cooperation - the most important first impression and solution vision forming phase. EM manages pre-sale project stakeholders both internal and external, establishes business relationships with new clients on the initial stage of cooperation, ensures smooth transition of the opportunities to project delivery, and maintains relationships throughout the entire project lifecycle.

Main Responsibilities:

  • Managing relationships with the client throughout the presale project duration, acting as the main point of contact between client and company on the presale stage.
  • Obtaining detailed understanding of client business case and business needs.
  • Mobilizing presale team, finding out optimal approach to the potential project proposition: consulting, discovery, formal proposal, etc. and to business model: dedicated team, T&M, fixed price, other.
  • Leading presale team and preparing/facilitating preparation of high-quality proposal based on client needs/company capabilities.
  • Capturing, evaluating, and addressing risks related to engagement process.
  • Identifying potential business opportunities and passing them to relevant stakeholders.
  • Developing company image: using best case studies in proposal, incorporating expertise of recognized professionals, providing clients’ references from previously delivered projects, etc.
  • Contributing to the definition of best practices for engagement process.

Mandatory Requirements:

  • Solid understanding of project management methodologies and SDLC approaches
  • Software project management, risk management, stakeholders management, change management experience
  • Advanced knowledge of IT outsourcing and product/service development
  • Software/business documentation knowledge
  • Advanced/proficiency level of English (writing/speaking)
  • Outstanding soft skills, communication/presentation and leadership skills
  • Sense of responsibility
  • Result-oriented mindset
  • Attention to details
  • Strong analytical and creative thinking, problem solving, and decision making skills
  • Flexibility, ability to work under pressure and meet tight deadlines
  • Self-improvement potential, self-education and fast-learning abilities
  • Conflict resolution and problem solving skills
  • Dedication and attitude towards success

Education:

  • Bachelor’s degree or higher in Business, Computer Science, or similar
  • PMP, RMP or related certification would be an asset

Optional:

  • Second foreign language
  • Training/coaching experience, public speaking

Experience:

  • Have at least 3 years of project management or QA/BA/Tech Lead experience

We Offer:

  • Competitive compensation and social packages
  • Opportunity to participate in various internal/external events (educational programs, seminars, training sessions)
  • Language classes
  • Comfortable office with modern infrastructure
  • Free secure car parking place
  • Flexible working schedule
  • 24 calendar days of paid vacation, paid sick leave

If you meet these requirements, please email your resume to

with "Engagement Manager" in a subject line.

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