Article

The Route to Responsible Innovation and AI Ethics

There is little standing in the way of artificial intelligence (AI) and its ability to influence so many of the processes around today’s enterprises. At the same time, the question of AI ethics remains a hot topic in debates around the world now.

AI and robotics are tipped to reach a market value of $153 billion by the end of 2020 as new adopters find ways of making the concept to work for them. While few can deny that this technology carries immense potential, the question of AI ethics remains open.

Why AI is proving so popular

AI brings so many benefits to businesses across a range of different sectors. Consider its uses within cyber security in the identification of potential threats, or within healthcare and its ability to measure blood counts within seconds; a life-saving advancement.

Predictive analytics is an easy entry for lots of enterprises, whose ability to look beyond the present and into the future has aided their decision-making to a huge extent. The concept has enhanced the practice of risk management, too, with technology and data forecasting the conditions that lead to reduced productivity among other events.

As for the customer, their use of virtual assistants like Siri and Cortana suggests that intelligent apps, using AI to interact with real people, could make it a whole lot easier for businesses to engage with their audiences.

artificial intelligence can make life easier youre prepared

Exploring AI’s ethical dilemma

A barrier to seamless integration of AI into our society could be the responsible use of it.

At face value, actions of companies like Foxconn, a supplier to Samsung and Apple, and its decision to replace 60,000 staff with robots have only supported worries that the future brings unwanted ramifications. That said, with Gartner believing the 1.8 million jobs removed by AI will be offset by the creation of 2.3 million new ones, it’s clear that not every organisation will be making these sorts of cuts.

Keeping things in the workplace, there is the question of responsibility over decisions made by AI. Analysts have pointed to a human-first approach as a way of ensuring that everything is controlled and can be accounted for.

Data protection is another key consideration at present and also when talking about future adoption of AI. For example, a system could base itself on one set of information and apply the same rules in tackling another, requiring its developer to go in search of the necessary consent.

Lastly, the increased role of AI will create a natural demand for improved measures of cybersecurity, with vulnerable systems representing a target for criminals. There is even talk of AI being used by cyber criminals for malicious activity; something which couldn’t be further from responsible innovation. On the flipside, AI can be used to support cyber security operations in tasks like threat modelling and risk assessment, where some of its more positive implications come to light.

Conclusion

As AI prepares itself for a big few years, its adopters and developers will have to look closely into the ways it can ensure a smooth transition into the mainstream.

Companies like Google have already positioned AI ethics boards to oversee their own development of products, and it’s been positive to see whole governments declare the interest in leading from a moral perspective.

Measures like a human-first approach represent big steps when thinking about AI’s impact on the workplace. In all, though, a great deal of the responsibility will revolve around the architects of AI solutions, as they possess the keys to an ethical AI journey.

Let's discuss the ways in which AI can improve aspects of your business. Get in touch with us.

Full name*
We need your name to know how to address you

Email*
We need your email to respond to your request

Phone number*
We need your phone number to reach you with response to your request

Country*
We need your country of business to know from what office to contact you

Company*
We need your company name to know your background and how we can use our experience to help you

Message*

Attach file
Accepted file types: jpg, gif, png, pdf, doc, docx, xls, xlsx, ppt, pptx, Max. file size: 10 MB.

Add an attachment

(jpg, gif, png, pdf, doc, docx, xls, xlsx, ppt, pptx, PNG)

- I want to receive news and updates once in a while

We will add your info to our CRM for contacting you regarding your request. For more info please consult our privacy policy

Phone
This field is for validation purposes and should be left unchanged.

The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.

Sam Fleming

President, Fleming-AOD

Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.

Caroline Aumeran

Head of Product Development, appygas

ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.

Samer Awajan

CTO, Aramex

The Route to Responsible Innovation and AI Ethics

Why AI is proving so popular

Exploring AI’s ethical dilemma

Conclusion

Related Insights