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Greatly enhanced by ELEKS, the MINT WebAssistant online help provides an immediate, indispensable guidance for managers monitoring qualifications of aviation personnel to ensure EASA, FAA, and AQP compliance.
And the benefits do not just end here! Users gain a sense of confidence with new smart features and a more intuitive interface. Aviation companies maximize their return on investment in the software. Marketing specialists get an exhaustive summary of new functionality that comes with each release. Training specialists reuse stunning visuals and guidelines for preparing their training resources.
MINT Software Systems GmbH, a leading provider of compliance & training management solutions for world-class aviation companies.
Aviation & Aerospace
The challenge was to perform an annual update of the WebAssistant context-sensitive online help, ensuring that all its guidelines are clear and up-to-date, and verifying that every single topic opens in the correct context.
To provide a reliable, top-notch guidance for WebAssistant users and to let users quickly locate the necessary information, using a new comprehensive index that would make the online help even more responsive.
Adobe RoboHelp, Adobe Photoshop, TechSmith SnagIt
With MINT WebAssistant, the world’s most recognizable aviation companies efficiently manage corporate resources, their qualifications, products, and training schedules. Every year MINT offers its customers a new version of WebAssistant enriched with a bunch of features that perfectly support their business.
For its major release, MINT contracted ELEKS to update the WebAssistant online help of 480 topics that would guide account managers, product and training managers on their daily workflows. Being developed with Adobe RoboHelp in JavaHelp output format, the online help featured context sensitivity, displaying a list of topics associated with the active window every time the user presses the F1 key.
To let WebAssistant users achieve maximum results with minimum effort, ELEKS suggested explaining the key concepts through smart diagrams and enhancing the overall searchability of the online help.