Increase the productivity of Aramex’ Freight Forwarding sales managers while quoting the B2B clients.
– User research and analysis of bottlenecks in existing workflows
– Rapid prototyping and lean approach
– 5 user testing sessions
– Design reviews each sprint, to make sure everything is implemented as designed
– Freight rates calculation has been simplified and moved away from Excel spreadsheets.
– One click instead of 100 clicks to create a sales quote.
– Improved reporting on revenue changes with the new tools supporting B2B sales operations.
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