AIRCRAFT CONFIGURATOR

Watch the video 1 min 47 sec
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Client
Pace
Location
Germany
Industry
Aerospace
Challenge

Improve the process of aircraft configuration, creating a lighter version of the customer's application that could be accessed by the salespeople using Web UI.

Approach
  • Two days of on-site product design workshop
  • Month-long design phase
  • Design workshops to create user persona, customer journey map and prioritise scope
  • Story mapping and prototyping
Services Provided
  • Product design
  • Application development
Results
  • 3x accelerated sales operations with a Web-based solution
  • 50% drop in sales engagement costs
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