Inventory planning for college bookstores
Client
Blackboard
Location
US
Industry
Retail
Challenge
The customer needed to redesign and upgrade the UI/UX and build an API for their self-service kiosk solution — a food court ordering system for campuses. Moreover, they wanted to expand their retail offering for campus services with a mobile application suite for bookstore management.
Approach
- UX team of four designers
- Multiple discoveries to USA and Czech Republic
- User testing of the newly designed Android-based POS solution in the fields
- Established user-testing process and features validation on clickable prototypes before actual development
- Market-ready product as a result of ten months of design and development, with version 1 available after four months
Services Provided
- Product discovery
- Application development
Results
- A new smart digital self-service kiosk with customisable UI/UX and streamlined purchase process
- Fully-functional Android-based POS at remote locations
- A suite of three iOS mobile applications integrated with the retail college store platform to streamline bookstore management
Sounds interesting? Let’s talk!