Delivering across the midlle east
Delivering across the midlle east Delivering across the midlle east
Client
Aramex
Location
Middle East
Industry
Logistics
Challenge

Design, deliver and evolve a portfolio of enterprise apps and market-ready digital products to support the client’s ambitious digital strategy.

Approach
  • ELEKS managed to tick off a backlog of 17 projects in just nine months
  • A team of five UX designers
  • A series of user researchers and four on-site discoveries in Dubai and Amman
  • Rapid prototyping and lean approach
  • Design reviews each sprint, to make sure everything is implemented as designed
Services Provided
  • Product discovery
  • Design sprint
  • Application development
Results
  • Monthly active users of Aramex Mobile app grew by 50%
  • 80% increase in the number of monthly sign-ins for registered users
  • Decreased time for preparation of sales quote from a few hours to a few minutes
  • A fivefold cost reduction of internal apps for warehouse operations using Android devices instead of expensive scanners
  • The brand new aramex.com website resulting in a steady increase in mobile traffic
  • Enhanced brand perception with a fresh and consistent UX provided at all consumer touchpoints
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Sounds interesting? Let’s talk!
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