March 2023, ELEKS — a global software development firm, successfully passed External Audit and received the ISO 9001:2015 and ISO 27001:2013 certifications. This year's external audit was the completion of a third-year cycle in which two surveillance audits are followed by a recertification one.
ISO 9001:2015 (QMS) is internationally recognised as the world's leading quality management standard, implemented by more than a million organisations in over 170 countries globally. It is based on a "plan-do-check-act" methodology and systematically reviews all business quality management practices and structures. With it, companies can meet the statutory and regulatory requirements relating to their products and services while providing enhanced customer service and delivery.
ISO 27001 (ISMS) certification is a world-leading security hallmark. With it, the company ensures that business transactions and information exchanges are securely protected. It helps ELEKS boost its competitiveness and negotiating power regarding its relations with leading enterprises.
Gaining the ISO 9001:2015 and ISO 27001:2013 certifications validate the company's optimisation of customer support in the service lifecycle. ELEKS demonstrates its ongoing dedication to protecting company and customer data and continually enhancing the quality of its business processes.
ELEKS recently undertook the SOC 2 Type II security audit this year, recognised worldwide as one of the most rigorous due diligence available. SOC2 Type 2 audits attest to controls' design, implementation, and operating effectiveness over a period, typically between 3 and 12 months. A Type II audit ensures that rules are designed, implemented, and operated effectively and as intended over the defined period.
ISO is an independent, non-governmental international organisation with a membership of 165 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market-relevant International Standards that support innovation and provide solutions to global challenges.
For more information, visit www.iso.org.
SOC 2 reports on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy. These reports intend to meet the needs of a broad range of users. These users need detailed information and assurance about the controls at a service organisation relevant to the security, availability, and processing integrity of the systems the service organisation uses to process users' data and the confidentiality and privacy of the information these systems process.
For more information, visit www.aicpa.org.
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.