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product design
Advisory

Product and Service Design

Get strategic guidance on creating a best-in-class domain-specific technology solution that scales with your brand.
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We will help you
Bring your business idea to life
Gain a deeper understanding of your users’ needs to design and validate a market-disrupting concept or prepare for a seamless pivot. Our expert team will work with you to define your value proposition and help you lay out an actionable roadmap.
Empowering shareholder voters with a mobile fintech app
Learn More about how we can Empowering shareholder voters with a mobile fintech app
Re-imagine existing products and services
Do you find users abandoning your product before they’ve given it a real shot? If you’re looking to streamline your product experience and optimise it for growth, we’ll help you identify opportunities for new revenue streams within your existing products while increasing the efficiency of your legacy systems.
Boosting enterprise efficiency with a suite of integrated web and mobile products
Learn More about how we can Boosting enterprise efficiency with a suite of integrated web and mobile products
Make smart, future-proof business decisions
If you’re uncertain about the future direction of your product or struggling to balance short-term goals with a long-term vision, our team of experts will help you create an industry-leading sustainable product strategy that aligns with your business objectives.
Paving the road towards process improvement and digital transformation
Learn More about how we can Paving the road towards process improvement and digital transformation
Test out your boldest business concept
If you’re new to your market, we’ll help you prepare for launch, and if you’re already established, we’ll help you sell your boldest ideas. Our team will carefully analyse your business goals, market trends and technological possibilities, then design services and technology-proven concepts that best fit your needs.
Implementing a fully-digital approach to pure life insurance
Learn More about how we can Implementing a fully-digital approach to pure life insurance
Reduce your product’s time-to-market
Our product design service lets you prototype, test and validate your ideas and get your product to market faster. We help startups and product companies secure investment and enterprise businesses streamline their processes and optimise delivery.
30% faster development for an emotion recognition app
Learn More about how we can 30% faster development for an emotion recognition app
Improve and enrich your customer experience
Suppose you’re ready to move from telling customers about your offering to immersing them in your brand. In that case, we’ll help you identify gaps in your current customer experience and give you an actionable plan for creating a service proposition that’s both highly desirable and completely customer-centric.
Imerys.com: Migration From 60+ siloed websites to one harmonised digital ecosystem
Learn More about how we can Imerys.com: Migration From 60+ siloed websites to one harmonised digital ecosystem

Ready to realise your product vision?

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What you get with ELEKS product and service design
Since 2009, our world leading design and technology consulting team has helped visionary entrepreneurs and product leaders innovate their products and services to add impact and customer value. We empower clients to bring their groundbreaking ideas to the market.
Desktop software Desktop software
Product design
More than just ideation, our product design service is a fusion of experience design, strategy and technology that creates a bridge between your vision and its Agile, risk-free implementation. We’ll help you make smarter decisions by providing you with a 360° concept-to-launch advisory service.
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Service design
We take a holistic approach to service design, helping our clients launch, improve or transform their services to add tangible customer value. By combining qualitative and quantitative user research, deep domain expertise and a comprehensive understanding of business processes, we create service propositions that delight our clients and their customers.
Process optimisation and automation Optimisation
Business design
Our business design service gives our clients a leading edge by helping them build effective and highly impactful design processes and business models. We tailor our offering to startups and product companies that want to understand how viable their business model is, what user value it will create and how technically feasible it is to implement.
What we offer
innovation workshops
Product ideation
Unlock breakthrough ideas with a holistic approach to ideation. Our cross-functional team, leveraging user insights and business needs, will guide you in defining and designing a winning concept.
Сustomer experience strategy
Product roadmapping
Business model and value proposition design
Advanced technological design
Customer research and usability testing
Accessibility and inclusion assessment
Innovation workshops
Digital products and services audit
Product strategy consulting

Product strategy consulting

Design, implement, and manage industry-leading solutions that scale as your brand grows. ELEKS offers comprehensive end-to-end services covering product strategy and management consulting, ideal for any industry that leverages complex technology.
Learn more about Product strategy consulting

Our product design successes

wellair
Seamless UХ for a smart air disinfector’s device display and an IoT remote control app
Delivery of the solution in line with the defined budget and roadmap
Ensuring the app’s optimal usability and quality with a broad mix of design, QA and support services
View case study
Working with the team in ELEKS has given us a leading edge in bringing our new products to the market. Their team's technical knowledge, support and customer service is outstanding, and we consider them a key partner for all our software requirements.
maranda walsh
Maranda Walsh
Director of Engineering
pace
Building a comprehensive digital experience for an aircraft configurator
Versatile, intuitive and continuous digital experience
Successful showcase at high-profile trade shows
View case study
The collaboration with our partner ELEKS has been a very exciting experience. We highly value the great competence and the commitment of the ELEKS team and are looking forward to further expand our collaboration.
frank ehlermann
Frank Ehlermann
Vice President, Head of Product Configuration Business Unit
aramex
Boosting mobility for the logistics industry
5x cost cut using apps for warehouse operations
230% increase in mobile user retention
View case study
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We've appreciated the level of ELEKS' expertise, responsiveness and attention to details.
Samer Awajan
Samer Awajan
CTO, Aramex
Flagship digital transformation for a gas flow operations product
Flagship digital transformation for the client
Excellent feedback and quick adoption by users
View case study
imerys
Imerys.com: Migration From 60+ siloed websites to one harmonised digital ecosystem
18% increase in average monthly leads, 40% monthly traffic increase
Reinforced market expertise and brand image
View case study
We are very happy with our ELEKS partnership; the dedication of the team is exceptional. We would certainly recommend ELEKS and would be happy to work with them again. In fact, they continue to be our partner for the 2nd phase of the CDX project to add even more customer services to the website.
Mark Battcock
Mark Battcock
Digital Communication Director
reykjavik
Paving the road towards process improvement and digital transformation
Holistic view of processes, needs, pain points and opportunities for improvement
Reports formed the basis of tender procurement documents and future development
View case study
I’m delighted with how we worked together, the overall results and how we created a lot of value for the client with our partnership. The professionalism of ELEKS’ experts exceeded my high expectations, and this is the most professional work I have seen for a long time.
Svavar H. Viðarsson
CEO, Imperio
Learn more about our product design services
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The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.

sam fleming
Sam Fleming
President, Fleming-AOD

Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.

Caroline Aumeran
Caroline Aumeran
Head of Product Development, appygas

ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.

Samer Awajan
Samer Awajan
CTO, Aramex