PACE GmbH has built a reputation for developing trail-blazing software products for the global aerospace and aviation industry. As part of TXT e-solutions, the company focuses on high-quality niches such as preliminary design & evaluation, product configuration, flight operations and training & simulation.
In 1999 PACE has introduced Pacelab Cabin, the world’s first commercial aircraft and cabin configuration software which has since become the industry standard in supporting the complex and multi-faceted definition process of aircraft and passenger cabins.
Originally conceived as a desktop-only application for aircraft engineers, the company kicked-off a major innovation project for the software in 2018. To help manufacturers, suppliers and aircraft buyers on their digitization journey, PACE has launched a comprehensive digital aircraft configuration environment which efficiently navigates the elaborate definition process in a single, clearly structured workflow. Marketed as Pacelab ACE, the set of inter-operating tools combines server-based business logic, web-based client applications and Pacelab Cabin’s industry-proven configuration capabilities with the latest communication and collaboration technologies.
The ELEKS team helped PACE to design and implement the user interface for Pacelab ACE’s new web-based client application. To fully leverage the cloud-based solution and to meet the demand of customer-facing business stakeholders, sales representatives and consultants, it was crucial to deliver a versatile, intuitive and continuous digital experience on tablets, smartphones and other mobile devices, making it easy for geographically dispersed teams to collaborate and align on decisions.
As a project kick-off, the team conducted a two-day, on-site product design workshop with PACE to prioritise the scope and create user personas with customer journey maps. ELEKS’ business analysts, product designers and architects regularly visited PACE for 1-2-week workshops to refine the project vision, scope and prototypes. For our client’s convenience, ELEKS also set up a nearshore team in Berlin.
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.