Lviv – April 15th, 2020 – As businesses hungrily ingest more and more customer data, the digital landscape becomes increasingly fraught. It’s unsurprising, then, that companies need to prove to their clients, partners and customers that they can be trusted. For one of international leading software firms, ELEKS, the key to building that trust is twofold: getting certified and guaranteeing that clients can do business as usual, no matter what the circumstance.
Certifications instil confidence – which lends a competitive edge in an age of consumer scepticism. Increasingly, clients seek reassurance that their business partners can provide “safe hands” with which to handle their data, products and services, while at the same time demonstrating their commitment to striving for better quality.
For ELEKS, leveraging some of the most internationally respected and well-known standards and frameworks is the key to safeguarding clients’ quality standards, security, continuity and privacy. In 2018, the firm extended ISO 9001 (QMS) and ISO 27001 (ISMS) certified across all of its sites. More recently, it passed its second annual surveillance audit – proving the robustness of both.
In a further bid to improve its cybersecurity posture the firm recently undertook the SOC 2 Type II security audit; recognised worldwide as one of the most gruelling probes available. This week, ELEKS passed its annual audit for 2019 with flying colours, underlining the design and operational strength of its services.
ELEKS' CEO Andriy Krupa noted, "I'm proud that ELEKS team clearly understands the message that Andrew S. Grove once famously said, – You need to plan the way a fire department plans. It cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event. "Successfully reaching SOC2 type 2 milestone in our company development even during this turbulent time, it builds confidence. We are ready to build windmills for our partners, not windshields, as the wind of change is growing stronger these days, and we are helping our partners to be more innovative and win the competition in their markets."
The services were developed and tested based on almost 30 years of ELEKS crisis management experience. The company operated smoothly in February – April 2020 and once again has confirmed the validity of its approach to business continuity planning and response procedures. Being an innovative company, ELEKS is currently working on next-gen compliance automation products for RegTech space.
ELEKS’ CIO/ CISO, Iurii Garasym elaborates, “dealing with globally diverse clients, we’ve come to realise that the quality and security of our products and services are merely a baseline. What our partners really want from us, especially when it comes to long-term relationships, is to be sure that our services won’t suddenly grind to a halt in the event of a crisis. To that end, we’ve established a robust business continuity strategy that encompasses action plans for a variety of adverse scenarios – from fire and power loss to a global pandemic. We test these, and our disaster recovery capabilities, annually.”
SOC 2 report on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality or Privacy. These reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems the service organization uses to process users’ data and the confidentiality and privacy of the information processed by these systems.
For more information visit https://www.aicpa.org/
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.