Sharing economy is largely built on crowdsourcing — leveraging additional, outside resources to meet growing demand — which helps drive down prices. Big businesses are also beginning to take part in the sharing economy making a balanced move toward hybrid business models.
By crowdsourcing, companies expand the availability and geography of their services. They invite people to market their resources within their established digital business ecosystem, thus being able to generate indirect revenues from crowdsourcing apps and subscriptions. Instead of thinning their resources in pursuit of additional market share, organisations can train temporary contractors, provide them with service policies and branding, and have the customer needs covered.
Also, as more big businesses begin to adopt the agile methodology of project (and product) management, processes are becoming far more segmented, requiring different employees with various skill sets to fill needs. Take, for example, the testing phase of a new product. While in the past this was done entirely in-house, large-scale beta testing is now taking place wherein interested consumers can take a sneak peek at an organisation’s latest offering.
By crowdsourcing the user testing process, organisations are able to see how their product performs in the real world with unbiased testers. Additionally, many of these testers are willing to try new products or software without significant compensation. This results in a larger pool of testers providing vast amounts of raw data at a lower cost than ever before.
The only downside of using crowdsourced employees is managing them. From one group to another, each wave of hiring will have different needs, regulations and compensation amounts.
"A central management system for crowdsourced resources is critical not only to smooth operation but also for the full effect of cost efficiency felt by the organisation,” says Anatoliy Lytovchenko, Head of Software Engineering and Development Office at ELEKS.
Within a single system, the crowdsourced resources can be managed, reports can be run and analytics provided to decision makers on what is essential to an organisation’s success. It will also ensure that services provided by crowdsourced employees are not redundant, while also helping managers to identify and bring back participants that did an exceptional job.
The sharing economy has revolutionised the way consumers and corporations alike look at the resources they use, whether or not businesses are doing so through sharing economy apps.
Even if your organisation is “in” on the sharing economy, it must be done correctly on a technological platform that fits the corporate environment. If you want to learn more about how ELEKS can help your business increase efficiency with shared economy solutions, contact us now.