Intelligent Automation
We develop custom intelligent document processing solutions that automate the extraction, classification and processing of unstructured data from documents such as invoices, contracts and forms, etc. Using advanced optical character recognition (OCR) and AI technologies, we help organisations in finance, insurance, banking and healthcare automate document-intensive processes to minimise human error and improve accuracy.
Customer feedback
How we deliver intelligent automation solutions
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Discovery and assessment
We start with comprehensive analysis of your existing workflows, pain points and opportunities, which comprises structured process mining activities and an organisational assessment, in collaboration with your team. This helps us gain a deep understanding of your existing processes, unique requirements and strategic objectives to define where AI-powered automation can bring the most value.
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Intelligent automation solution design
During this stage, we use the insights from the initial assessment to meticulously design workflows, algorithms and user interactions for your custom intelligent automation tools. By prioritising stakeholder feedback, we ensure the solution aligns with your goals and integrates as smoothly as possible into your existing legacy systems and business processes.
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Solution development and integrationNext, our software developers and data science experts begin the development phase, leveraging ELEKS’ expertise in AI technologies to deliver your solution. By focusing on seamless integration and smooth interoperability with your existing IT infrastructure, we aim to minimise disruption and maximise the value of your new automation solutions.
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Maintenance and user trainingWe offer comprehensive team training programs to ensure your entire organisation can get the most from your automation solutions. Additionally, we’re on hand to provide maintenance and support services to ensure optimal performance, speedy issue resolution and efficiency-boosting updates as needed. This proactive approach minimises downtime and facilitates easy user adoption.
Industry-specific use cases for
intelligent automation technologies
Healthcare
- Intelligent automation for scheduling and appointment reminders
- RPA for medical record management
- Inventory management for medical supplies
- Automated data entry and report generation
- Clinical decision support systems
- Virtual assistants for patient communication
Retail
- Intelligent automation for real-time inventory tracking and order management
- Customer assistants powered by NLU
- AI-driven tools for supply chain management
- Dynamic pricing algorithms
Media and entertainment
- Intelligent automation for video editing and production processes
- Automated metadata generation for video and audio files
- AI-powered chatbots for customer support
- Content moderation and filtering for user-generated content
Finance
- Automation of invoice processing and management
- Regulatory compliance monitoring and reporting
- Predictive analytics for risk assessment and mitigation
- Automated trading and portfolio management
- Automated credit scoring and underwriting
Insurance
- Claims processing automation
- Automated underwriting and risk assessment
- Customer service chatbots
- Data extraction and analysis for decision-making
- Automated document management
- Regulatory compliance monitoring and reporting automation
Logistics
- Automated route optimisation for transportation planning
- Intelligent inventory management
- Automated order processing, fulfillment and real-time shipment tracking
- RPA for streamlining repetitive tasks
- Smart warehouse management systems
Manufacturing
- Intelligent automation for real-time monitoring of equipment health
- Automated quality control with computer vision systems
- Automated inventory management
- Digital twin technology simulating manufacturing processes
Automotive
- Predictive maintenance and real-time vehicle health monitoring
- Computer vision technology for driver assistance systems (ADAS)
- Intelligent automation for supply chain optimisation
- Computer vision and AI algorithms automating quality control
Oil, gas and energy
- Intelligent automation for environmental monitoring
- RPA for automating back-office tasks
- Smart energy management systems
- Predictive analytics for risk assessment and mitigation
Why ELEKS' intelligent automation services stand out from the competition
Our customer success stories
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.
