ELEKS Web Privacy policy

ELEKS Holding OÜ., being part of ELEKS Group, is the owner of this website. It is the controller of your personal data and you should blame us if anything goes wrong.

ELEKS Group is providing a broad spectrum of technology services to businesses around the globe. This website is our marketing tool and generally speaking, any personal data processed on this website is used for marketing purposes as described in this Policy in more details.

1. If you leave a contact request or approach us by email, we’ll use the personal data you’ve provided to contact you regarding your request. In this case, we process your personal data based on our legitimate interest to build client relations with your company.
2. If you download a whitepaper from our website, we’ll need to collect your personal data to know who have downloaded our marketing materials and conduct some marketing analytics based on that information. Also, we may contact you to learn whether there is a business opportunity for us with your company. We do that based on our legitimate interest to stick to effective marketing practices and to know how to promote our services in future as well as to build client relations with your company. The same applies to the information about what website has referred you to us
3. If you tick the box to receive news and updates from us, we’ll send you emails with some information about our expertise, latest work and relevant technology trends. We are relying on your consent which you provide by ticking that box. Also, we’ll personalise these emails based on the information we have about you, such as the division of your company, so it is more relevant to your business and more useful for you.
4. Also, we may add your contact information, received from you through our website or by email, together with some publicly available information about you and your company to our CRM system for marketing analytics. We do that based on our legitimate interest to know our client’s profile and conduct some market analytics as well.

1. We’ll always delete your data when we receive a request from you to do so. Please take a look here, to learn how to make such a request. In the unlikely event that we are still obliged under the law to keep your data, we’ll inform you about that.
2. We will not store or otherwise process your data for “unlimited period” in other cases. If we rely on legitimate interest for processing, your data will be kept as long as we are in a business relationship with you. If we don't start a business relationship with you, your data will be stored in our systems for some limited time for our analytics to be done. In no case we will keep it for more than 1 year, the period which is necessary for communicating with your company as our potential client and after which we treat old analytics outdated, so your personal data is not needed anymore.

What are cookies?

Cookies are small pieces of text that are stored on your device when you visit a website. During your further visits to that website, the information stored in the cookie is sent back to the site. This allows the website to recognise you and tailor its content to your needs.

Why do we use cookies?

Basically, almost every website places some cookies on your device, unless you’ve blocked cookies in your browser.

This may be done for few reasons.

1. Functional, when cookies are used to tailor your experience. For instance, cookies permit:
   • Our website to remember the details you’ve provided when filling in forms – so that you don’t have to enter the same information multiple times.
   • You to share website pages on social networks like Facebook, Twitter and LinkedIn.
2. Performance, when cookies are used to analyse how you use our websites and to monitor website performance. This allows us to identify and fix any issues that arise quickly. For example, we use Google Analytics cookies to keep track of which pages are the most popular and to "remember" what a user has done visiting other pages on the website. We might also use cookies to highlight articles or offerings that we think will be of interest to you based on how you use our website.
3. Advertising reasons, when cookies are used to target you with our advertising. We do not allow third-party advertisements on our websites, but we do advertise our offers and services on other sites. Some of the sites on which we advertise may use cookies to store information about offers and services in which you have shown an interest as you browse the web. For example, if you read some articles on Retail Technology at ELEKS websites, then this might suggest that you are interested in this topic. The information from those cookies allows the third party site to display the most appropriate advertisements for you.

How to reject and delete cookies?

Most web browsers automatically accept cookies. However, you do not have to accept cookies and you can reject or block the use of cookies and delete all cookies currently stored on your device. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu, or by visiting this useful resource.

1. All our employees, consultants or any recipients of your data are bound by confidentiality and are not authorised to process your data for the purposes other than described in this Policy. We take full responsibility for that.
2. We follow the Information Security Policy, which is mandatory and applies to all our consultants, contractors, and all other individuals who can have authorised access to information resources.
3. Our Information Security Policy applies to all the information stored on physical or electronic data carriers, as well as any software and hardware that we possess or use temporarily.
4. All our security practices and documents are reviewed on a yearly basis, approved by the executive management and are implemented throughout the group as well as are communicated to all our employees and consultants.
5. We conduct mandatory training for all our employees and consultants on privacy and security.
6. We ensure authentication and authorisation controls are robust and properly treated.
7. We continuously gather and analyse data regarding all the new and existing threats and vulnerabilities, actual attacks on other organisation, as well as the information about the effectiveness of the existing security controls.
8. Our servers, workstations and internet gateway devices are updated periodically with the latest antivirus definitions that include zero-day anti-malware protection.
9. We conduct risk assessment on a yearly basis.