InSight is a US-based start-up provider of analytical software used by pork producers to analyse performance and cost of production.
|Industry:||Agriculture, Livestock management|
InSight provided US pork producers and their advisors with an analytical platform that allowed to track swine production statistics, sales records and health information. The platform assisted in year over year performance improvement and maximising the profitability of pork production facilities.
Technically, InSight leap-frogged into a highly designed program by the acquisition of the software package developed and refined over more than 30 years by the original developer. By 2021, lnSight’s platform was falling behind the times. The job which InSight asked of ELEKS was a challenge - to both support the platform and add more functionality to it.
The ELEKS helped InSight establish an efficient support team to ensure stable performance of its platform. While providing support services, ELEKS acted as a key decision-maker and took responsibility for product technical shaping. During two years of cooperation with lnSight, ELEKS implemented the following features and solutions:
The ELEKS’ L2/L3 support team increased the stability and usability of the swine production analytics platform making it less effort intensive to maintain. Those multiple enhancements that they introduced were able to prolong the technological and economic life of the platform, as well as to scale it to other geographies.
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.