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Complex Re-engineering of a Centralised Business System for Lowering Cost, Increased Resilience, and Scalability

How ELEKS helped TechnipFMC rebuild its terminal automation app and bring it to the cloud
About the client

TechnipFMC is a global oil and gas company that provides complete project life cycle services for the energy industry.

Industry: Energy, Oil & Gas
Location: Europe, USA
Client since: 2019
Round-the-clock system availability with reduced support costs
Enhanced business growth opportunities with simple horizontal scalability in the cloud
The Situation
TechnipFMC wanted a technological and functional modernisation of its centralised business system

TechnipFMC provides its clients with FuelFACS comprised of a local facility business system and centralised business system that automates end-to-end business and operational processes throughout refined petroleum and lubricants terminals. It manages every aspect of product movement, terminal access and entry, producing bill of ladings, reconciliation of product inventory, and ERP integration. Launched in the early 2000s, FuelFACS needed a major technological revamp to improve performance and scalability as well as to decrease support costs and manpower. TechnipFMC also wanted to move away from costly on-premises customisations and upgrades for every client.

The solution
ELEKS rebuilt the platform and updated its architecture to fit the cloud

The ELEKS team started with a 2-week client visit to collect system artefacts, clarify the client’s ultimate architecture vision and kick-off development.

The team comprehensively reverse-engineered TechnipFMC’s centralised business system, recreating the existing mechanics, controls and business logic of the app.

FuelFACS was implemented as a single-page web app with an infrastructure updated to fit the cloud.

ELEKS’ experts helped migrate the FuelFACS web app to Azure. The migration solved performance issues and allowed for the centralised propagation of updates and customisations, thus eliminating the necessity to host the app on the client’s side.

One of the major advantages of ELEKS’ cooperation with TechnipFMC was the gradual transition to Agile principles within its development and product management team. Agile helped improve development process by increasing customer engagement and reducing time to market.

The Results
Support costs dropped for the TechnipFMC’s business system while its resilience and flexibility increased

Implementing a revamped FuelFACS system allowed TechnipFMC to change its client engagement model. With the app hosted in the cloud, customer IT management of Microsoft patch updates and product upgrades to stay on supported Microsoft operating system are no longer required. In addition to lowering IT support costs, system availability is close to 24/7, scalable with customer user demand, and has reduced downtime when updating the software.

By moving away from costly on-premises installations, TechnipFMC was able to create increased value for its current customers while creating sales opportunities for smaller terminal operators and alternate markets where business automation was previously too expensive for investment.

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