Medusabusiness is a UK-based network management solutions provider
|Industry:||IT and Services|
|Location:||United Kingdom (Europe)|
Medusabusiness contracted ELEKS to revamp its core product, Medusa. This network routing tool creates secure individual networks in multi-occupied public locations and connects users to the Internet, ensuring appropriate traffic management and billing.
ELEKS’ task as an engineering partner was to help our client re-envision the product that was nearing the end of its technological and economic life.
The critical challenge was to bring control of the product to the cloud by creating a hybrid cloud architecture. A complete rework of the architecture with an update of the traffic management aspects was seen as a way to allow the product to move into the future and to provide flexible manipulation of apps.
ELEKS’ role was crucial in capturing our client’s vision of the product and finding high-profile experts with the niche knowledge of both network routing and software engineering. Our engineers built the architecture, which became the basis for the MVP and future product enhancements. Next, various product configurations went through ELEKS quality assurance, reducing the repetitive testing efforts by 20% and ensuring that no issues arise during product installation and use.
Running Medusa’s decision/control engine in the cloud allowed our client to move away from costly onsite installations and maintenance of the hardware box. On the user experience side, ELEKS helped Medusabusiness to facilitate end-user administering through the implementation of such self-service functions like the ability to self manage subscriptions and payment plans.
Now, ELEKS continues to support our client in enhancing the product, allowing them to respond to the changing ways of selling the product by integrating it with some significant off-the-shelf office-management solutions.
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.